DATE:
AUTHOR:
Dutchie Product Team
TABLE OF CONTENTS:
    Dutchie POS

    Dutchie POS 1.152: Online loyalty redemption and display updates; in-store loyalty redemption updates; fixes

    DATE:
    AUTHOR: Dutchie Product Team
    TABLE OF CONTENTS:

      Projected release dates: 8/4/25-8/7/25. Subject to change.

      Enhancements

      Redeem Dutchie loyalty online

      Consumers will now be able to view and redeem their Dutchie loyalty points in the Dutchie Ecommerce checkout on both web and mobile versions.

      If your redemption method is Apply loyalty as discounts, consumers can toggle Apply my rewards to see which discounts they're eligible for and select which one to redeem.

      Or, if your redemption method is Apply loyalty as payment method (pre-tax), consumers can enter the dollar amount they want to redeem.

      In the cart, the consumer's selected reward appears automatically. Once the cart is fulfilled, the budtender clicks Redeem to apply the reward.

      Important notes

      Online loyalty redemption will be supported only for Dutchie loyalty programs with redemption method set to Apply loyalty as discounts or Apply loyalty as payment method (pre-tax). Loyalty programs with redemption method set to Apply loyalty as payment method (post-tax) are not yet supported.

      To make your existing loyalty discounts available online, on or after August 7, enable the Discount Wizard, then go to Marketing > Discounts in the Backoffice, select a discount, and change the Application method to Loyalty. Use this new application method when setting up future loyalty discounts.

      In-store loyalty redemptions

      In-store loyalty redemptions will also get an update. Budtenders will select Redeem loyalty from the cart-level ellipsis menu to open a new Redeem Loyalty Points window showing the customer’s available points and eligible rewards.

      Online loyalty display updates

      Loyalty + Marketing customers will get updates to the loyalty display widgets that consumers see in Dutchie Ecommerce based on whether the loyalty program uses tiers and whether points are redeemed as a payment method or for discounts.

      • Tiered program with points redeemed as a payment method:

      • Tiered program with points redeemed for discounts:

      • Non-tiered program with points redeemed as a payment method:

      • Non-tiered program with points redeemed for discounts:

      Campaigns

      The value entered in the utm_term field of a campaign will be added to the UTM query string in the URL so Loyalty + Marketing customers can track which calls to action in an email were clicked the most and generated the most revenue.

      Products

      When copying an existing product, you currently have to save the new product first before you can edit its images. This release will eliminate that step and allow you to copy a product and edit its images before saving it.

      Cultivation

      Metrc-integrated locations will get an updated workflow for creating and applying plant additives.

      Manufacturing

      Bills of materials and assemblies will get the following workflow improvements:

      • Output details will only be required when completing an assembly, not when starting an assembly.

      • The system will allow the same input to be used for multiple separate outputs.

      Fixes

      This release will address the following issues:

      • Tips are counted toward loyalty point accrual. With this fix, customers will only earn points on purchases and not on tips.

      • The Patient Transaction Time Report shows data for your entire LSP when it should be location-specific.

      • This release will resolve discrepancies in the Tax Breakdown by Tax Category Report.

      • New York: When reporting fresh frozen harvest weights, a false error message “previous harvests linked to the harvest batch are not set for additional collections” may appear.

      • Bill of materials quantities post to Metrc’s processing jobs instead of assembly quantities.

      TABLE OF CONTENTS:
        Powered by LaunchNotes