DATE:
AUTHOR:
Dutchie Product Team
TABLE OF CONTENTS:
    Dutchie POS

    Dutchie POS 1.148: Automated, multi-message campaign workflows; fixes

    DATE:
    AUTHOR: Dutchie Product Team
    TABLE OF CONTENTS:

      Projected release dates: 6/20/25-7/3/25. Subject to change.

      Enhancements

      Loyalty & Marketing

      Send more relevant, timely, and cohesive communications that adapt to consumer actions and preferences with Campaign Workflows. This feature allows you to automate multi-message, multi-channel campaigns based on consumer engagement or lack of engagement with earlier messages.

      For example, this will allow you to send a series of reminders and offers if a consumer abandons an online shopping cart:

      • 1st message: “You left some things in your cart” reminder

      • 2nd message: Offers a small discount

      • 3rd message: Offers a larger discount

      Loyalty & Marketing subscribers will soon see a new drag-and-drop Workflow builder in the Marketing section of the Backoffice. Learn more in the Help Center.

      Traceability

      A package search field will be added to the Integration audit for Metrc and BioTrack.

      Fixes

      This release will address the following issues:

      • When creating a delivery manifest, Florida users can select Ready for delivery without first entering an estimated delivery date, resulting in a 400 error when posting the delivery to BioTrack. This release adds a safeguard to prevent attempts to post a delivery to BioTrack without all required fields.

      • When an Online order expiration time has been set in Settings > Location, orders may be automatically canceled before the specified time has passed.

      • A blue overlay appears over part the Backoffice UI for some locations.

      TABLE OF CONTENTS:
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