Dutchie E-Commerce: Mobile app shopping experience upgrades, fixes, and more

Here’s what’s new and coming soon to Dutchie E-Commerce. Subject to change.

Dutchie E-Commerce

Enhancements

Control when Alpine IQ’s 2-factor authentication (2FA) SMS PIN is sent to shoppers during mobile app checkout. Go to Settings > Store Menu, scroll to the Search, Discovery & Loyalty section, then choose an SMS PIN Trigger Behavior:

• Automatic (Default): The SMS PIN is triggered automatically when the customer reaches checkout.

• Manual (On Customer Click): The SMS PIN is only sent when the customer explicitly taps "Connect to Loyalty Rewards" in the mobile app checkout flow.

Fixes

We're deploying fixes for the following issues:

• Products in an E-Commerce Exclusive Collection could remain hidden/exclusive after the collection expired, requiring a manual POS tag removal to correct.

• A dispensary's configured "Special Hours" weren't syncing to the online store's pickup window.

• Lab results (terpenes) on the storefront didn't update when a customer switched between product weights.

• A kiosk cart could display only the item price, excluding tax and discounts, instead of the pre-rounded total.

• Pick tickets could print duplicate line items, showing roughly double the actual item count.

• Kiosk order submission could be unusually slow.

• High-precision tiered pricing from Cova V2 integrations could cause the entire menu to fail to load in admin and on the storefront.

• High-precision bulk-bud tiered pricing from LeafLogix integrations could cause the entire menu to fail to load in admin and on the storefront.

• A DPOS loyalty reward with a minimum cart-spend requirement could still be selected and applied at checkout even when the cart didn't meet the threshold; the cart subtotal is now checked before a reward can be applied or kept applied.

• Sorting products by Highest Potency could return an inaccurate order.

• "Buy It Again" product titles could be truncated or missing on mobile.

• Loading a category page with a link that included multiple pre-set filters (e.g., category, brand, and weight) could silently drop one of the filters, most noticeably when Sort by Relevance was enabled.

• The checkerboard placeholder shown for products without an image didn't match between admin and the mobile app.

• Mobile app deal cards didn't automatically hide when no applicable products were available for that deal.

Mobile app

Enhancements

• "Pay now" CTA on the iOS activity widget. Customers can now tap a "pay now" call-to-action directly from the iOS activity widget after checkout.

• Push notification opt-in reminders. Loyalty members who haven't opted into push notifications are now periodically re-prompted with an in-app nudge.

• Web checkout fallback for unsupported payment gateways. When a dispensary requires an online credit-card gateway the app can't process natively, customers are now routed to web checkout instead of hitting a dead end.

• Improved age, geo, and transaction-limit enforcement. The app now applies more accurate age-gate, geo-boundary, and transaction-limit restrictions for consumers, including refined handling for Canadian stores.

• In-app notification center. Consumers can now view their notification messages in a dedicated notification center within the app.

• Customizable page titles. Retailers can now customize page titles shown to customers, including on PLP, Specials, Collection, Cart, and More screens.

• Choice of "Add to Cart" button style. Customers can now see a retailer's chosen style for the product card "Add to Cart" button — either a compact "+" circular button or a traditional "ATC" button.

• Product ratings in Concierge. Product cards recommended by the Concierge AI assistant now display ratings to help shoppers make informed decisions.

• Special images in Concierge. The Concierge experience can now display special or contextual images as part of its conversation flow.

• Cleaner Concierge match reasons. Match reason callouts in the Concierge now appear only on hero products instead of on every product.

• Redesigned loyalty signup icons. The loyalty signup prompt now uses a refreshed set of icons.

• Redesigned loyalty signup prompt. The loyalty signup bottom sheet has been redesigned with an updated layout, spacing, and copy.

Fixes

We’re deploying fixes for the following issues:

• App category image didn't update after being changed in Dutchie Admin.

• The Shop tab on Android apps displayed the default "Shop" label instead of a retailer's configured label.